How to present Customer Service on a Resume
When applying for a customer service position, it’s crucial to list your relevant experiences and abilities on your resume. A professionally written resume can make huge difference when you apply for the job that you desire. The team at Cairns Resume, we specialize in offering resume writing services to make you stand out from the competition. In this article, we will explain how to describe customer service on a resume.
- Utilize action verbs: When discussing your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs prove how you’ve actively involved in your work with customers and achieved outcomes.
- Incorporate specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of simply saying "worked in customer service,"" say "managed the customer service representatives and handled customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% using efficient problem-solving techniques."
- Customize your resume: tailor your resume according to the customer service position that you’re applying for. Highlight your skills and experiences that you have that will be most useful for the position.
- Get professional assistance and proofread your resume: Proofread your resume before uploading it to ensure it’s not erroneous. If you need assistance seek professional assistance with Cairns Resume.
If you follow these advices, you can create your resume for customer service that effectively showcases your relevant experience and expertise. Make sure you modify your resume to fit the job you’re applying for and ensure that you have it proofread before you submit it. Cairns Resume can also assist you in creating a successful resume that showcases your talents and experiences.
